Director, Revenue Assurance (TTEC Digital) - Remote

Director Revenue Assurance – Remote – Excluding Quebec

This role is not available in Quebec
Bringing smiles is what we do at TTEC… for you and the customer. As a Director Revenue Assurance working remotely in Canada, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Have a passion to bring your accounting expertise to guide process improvements at a global level? You'll lead the revenue recognition across domestic and international locations and multiple ledgers focused on our Digital business segment. You'll lead your team of 4-5 professionals (working with the larger team of 18 international professionals), providing coaching to improve their skills and overall performance, as you work with teams in finance and operations to identify and bring improvements related to the quality and efficiency of operational accounting processes.

TTEC Digital has been a growth story for the last few years through organic and inorganic expansion. With our unique combination of expertise in digital transformation technologies like AI, cloud migration, and CX partner platforms, we work with our clients to build tailor-made solutions that address their unique challenges.

You'll report to the Executive Director of Global Accounting. Bring your technical accounting knowledge to maintain your team's efficiency as your group is important to the success of the business. Seek to understand is one of our core values and working in a global company means working with teammates from around the world. As it's important we understand one another, speaking English is required so that we can communicate with each other wherever we are.

During a Typical Day, You’ll

English is required because of the nature of a global business working with teammates from around the world
Manage the month-end and quarter-end close process ensuring revenue results are accurate
Manage the preparation of audit and quarterly review schedules ensuring the information addresses the requirements established by audit requests
Approve account reconciliations through analyzing contacts to ensure compliance with GAAP/ASC606, help resolve issues, and provide technical support on transactions and other issues
Develop and maintain internal accounting controls and assess accounting processes to identify opportunities to improve quality
Work with the finance team to prepare statements filed with the Securities and Exchange Commission (SEC)

What You Bring to the Role

BS/BA in Accounting or similar experience with basic understanding of revenue recognition
10 years' experience in accounting, variance analysis working with multi-entity and multi-currency companies
2 years' experience in depth knowledge with SOX controls and staying current with US GAAP/ ASC606 knowledge
5 years' experience with professional accounting systems such as Oracle Project, Hyperion, MSBI Open Air, Changepoint, Great Plains, etc.
2 years’ experience with Professional Services, Managed Services, SaaS, and Product Revenue Recognition
2 years' experience leading a small team and working across multiple time zones
Accuracy-driven and passionate in keeping your work organized

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

The anticipated range is $170,000 - $200,000 CAD. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About Us

TTEC Digital, and our 1,700 employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Engage is a 60,000 employee service company, with customers in more than 80 countries. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-TY1

Primary Location: CA-ON-London

Job: Finance / Accounting / Audit

TeleTech Holdings, Inc

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Director, Revenue Assurance (TTEC Digital) - Remote