Location: Bear’s Claw Lodge
Address: 1492 HWY 97 North, Cache Creek, BC V0K1H0
Position: Hotel Managing Supervisor
NOC Code: 62022
Salary: $23 per hour
Hours: 35 hours per week
How to Apply: Email your resume to hrbearsclawlodge@yahoo.com
About Us:
Bear’s Claw Lodge is a welcoming lodge located along HWY 97 North in Cache Creek, BC, known for its warm hospitality and dedication to guest satisfaction. We are seeking a dedicated and organized Hotel Managing Supervisor to join our team and help ensure our guests enjoy a memorable, comfortable stay.
Key Responsibilities:
As a Hotel Managing Supervisor, you will oversee the daily operations of our lodge and coordinate staff to maintain high standards of service. Your responsibilities will include:
- Supervising and coordinating front desk, housekeeping, and maintenance staff to ensure efficient operations and guest satisfaction.
- Training and mentoring team members on best practices in customer service, cleanliness, and hotel protocols.
- Assisting in staff scheduling, ensuring adequate coverage for all shifts and peak times.
- Handling guest inquiries, feedback, and complaints promptly and professionally to enhance the guest experience.
- Managing inventory and ordering necessary supplies for housekeeping, front desk, and other departments.
- Conducting regular inspections of guest rooms, public areas, and facilities to ensure they meet cleanliness and maintenance standards.
- Implementing health and safety guidelines and ensuring compliance with hotel policies and regulations.
Qualifications:
- Experience in hotel or hospitality management experience preferred.
- Excellent communication, organizational, and leadership skills.
- Ability to handle various tasks in a fast-paced environment and adapt to guest needs.
- Strong problem-solving abilities and attention to detail.
Why Join Bear’s Claw Lodge?
We offer a supportive and team-oriented environment where you’ll have the opportunity to make a direct impact on our guests’ experiences. Bear’s Claw Lodge values dedication and professionalism, with a commitment to helping employees grow within the hospitality industry.
How to Apply:
Please send your resume to hrbearsclawlodge@yahoo.com. We look forward to meeting candidates who share our passion for delivering excellent service!